PROVIDING EDUCATION AND FINANCING SOLUTIONS
TO AUSTRALIAN PROPERTY INVESTORS
Accelerating Your Wealth Through Property Investment

Our Guarantee


Momentum Wealth has complete confidence that the Momentum Wealth Property Education and Support Program will change the way you look at wealth creation through property investment. Because of this, we offer you an amazing 100% money-back guarantee on the entire Program!

Backed by 2 mind-blowing guarantees, you have absolutely nothing to lose and everything to gain! You will receive:

10 Day Unconditional Money Back Guarantee
We will give you 10 days to run through the Program and/or Membership and if you are not satisfied with your purchase, then we will refund you your money.

PLUS

5 Times Your Money, 12 Month Guarantee
We will give you a full 12 months to implement the Program and/or Membership and put it to the test. Simply make a diligent effort to implement the program for a whole year and if you do not make 5 times the cost of the Program and/or Membership , then we will insist on refunding your money.

A guarantee like this can only be offered by a firm who has complete confidence that the information and strategies you will learn will forever change the way you think about wealth creation. I urge you to look at the Success Stories. Just think, one of those success stories could soon be you!

Thinking about achieving property wealth won’t lead to financial success, taking action will. So start building your property fortune NOW and order the Momentum Wealth Property Education and Support Program by phoning 1-800-000-159!

CUSTOMER SERVICE CHARTER

Momentum Wealth is dedicated to providing you with a quality property education program, exceptional Membership service, expert finance broking advice and a rewarding service experience that exceeds your expectations.

Our Customer Service Charter clearly sets out the standards you can expect from us and offers advice on how your valuable feedback can allow us to further improve our service to you.

Our Commitment
The hallmark of our Customer Service Charter is our promise to provide you with prompt and professional service at all times.

We are committed to:

  • Being helpful and considerate;
  • Listening to you with respect;
  • Responding to your concerns and enquiries promptly;
  • Exercising the utmost integrity in our services to you;
  • Providing you with prompt, friendly and professional service; and  
  • Continuously training and equipping our staff so that we can provide you with quality customer service.

Our Service Standards
We have developed a property education and support program and finance broking service to help you achieve your financial freedom through property investment.

You can expect us to:

  • Respond to telephone and email enquiries within one working day; 
  • Treat you with courtesy and consideration.

Help Us Serve You Better
Our aim is to provide you with prompt first class service as outlined in this charter.

You can help us serve you better by: 

  • Providing us with accurate contact, delivery and payment details; 
  • Specifying a desired timeframe if required; 
  • Treating our staff with courtesy and respect; 
  • Advising us in writing when your personal details change; 
  • Providing us with feedback on our services; and 
  • Contacting us if we have made a mistake.

Complaints
If you have a complaint about our service we want to know about it. We view complaint resolution as an important part of our continuous improvement process.

Complaints can be made in writing to our Business Development Manager by email info@momentumaustralia.com.au.

When we receive your complaint you will receive an acknowledgement of your concern and, in most cases, you will receive a reply to your complaint within 24 hours of this acknowledgement.

Your Feedback
We actively strive to improve our services to you. If you have any feedback or suggestions on how we can serve you better, please contact us via: 

Email – info@momentumaustralia.com.au
Phone – 1800 000 159
Fax - 1800 003 004

Review of this Charter
Our Customer Service Charter is reviewed regularly to ensure that it remains relevant to your needs. If you wish to provide any comments about the Charter, you may contact:

Joseph Rechichi
National Charter of Care Coordinator
Momentum Wealth
Email: info@momentumaustralia.com.au

Designed & developed by IBC Solutions 2007